Sales → Customer Success

Salesforce users can automate customer handoffs from Sales to Success teams with intelligent routing.

Transform your sales-to-success handoff from a game of digital hot potato into a seamless revenue operations masterpiece. Default's intelligent lead routing workflow ensures your customers transition from closed-won to onboarding success without falling through the dreaded handoff gaps – because first impressions in CS are just as crucial as in sales.

Say goodbye to clunky handoffs and hello to automated excellence. Our sales workflow combines smart lead distribution with enriched customer data to orchestrate flawless transitions that feel personal but scale effortlessly. Perfect for growing teams who understand that customer retention starts with a pristine handoff process – where automated inbound marketing systems handle the logistics while your team focuses on delivering value from day one.

Features

Some relevant product features to this workflow template

Automate scheduling, routing, assignment, CRM updates and meeting follow-up from web forms or booking links.

Build or Connect an Inbound Form

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Apollo Enrich with Company and Person Data

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If / Else to Create Logic

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Round Robin with Custom Logic

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Display Scheduler

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Send Slack Messages

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Match, Update, or Create Salesforce Records

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Feature Call-out

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Frequently Asked

Revamp go-to-market with easier routing, actionable intent, and faster scheduling.

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Who uses Default?

Marketing, revenue operations, and growth teams use Default to revamp go-to-market with easier routing, actionable intent, and faster scheduling.

What tools can Default replace?

Default often replaces your marketing forms, revenue operations software, lead routing tools, AI workflow builders, waterfall enrichment, and sales schedulers.

What tools does Default integrate with?

Default integrates with many CRMs, all sales engagement tools, website forms, and more.

What are some common use cases for Default?

Revenue teams use Default to automate inbound sales processes, route CRM records, gather website visitor data, and keep their CRM organized.

What does the implementation process look like?

Default is an easy-to-set-up platform that scales from 2 to 2,000 sales representatives. Implementation typically takes about a week, with ongoing Slack support from Default's implementation team.

How much does Default cost?

Default's pricing consists of a platform fee and a license fee. We charge only for users who receive meetings, are assigned as owners in the CRM, or are referenced in workflows. All editor seats are free.

What is Default?

Default is a workflow canvas-first go-to-market platform that includes enrichment, website intent, routing, scheduling, qualification, and segmentation tooling.

Accelerated pipeline, by Default.

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