How Bland AI Recovered 80% of Lost Inbound Pipeline

Bland.ai is building AI-powered phone calls for enterprises. Isaiah, Bland's CEO and co-founder, shares how Default has been instrumental in their growth and success by qualifying thousands of leads and capturing millions of dollars of pipeline — every month.

Challenges Before Default

Before using Default, Bland was struggling with managing their inbound leads, especially with:

• Inefficient Lead Management: Bland initially used Typeform to manage their leads, but they lacked efficiency in capturing all necessary lead information, which resulted in missed opportunities.
• Poor Lead Qualification: Bland received many low-quality leads and had no efficient way to filter through them, leading to many great leads being mixed up with bad ones.
• Inadequate Integration: Before Default, Bland had to connect multiple standalone software solutions to manage its operations, which could have been 2x more efficient.

Default Unlocks Conversions

Default integrated seamlessly into Bland's operations. It replaced Typeform and became a centralized platform for managing leads by providing:

• Native Enrichment and Streamlined Processes: Default allowed Bland to manage inbound leads in a unified platform focused on qualification, instant scheduling, enrichment, and relevant Slack integrations.
• Aggressive Lead Conversion: Default played a significant part in Bland's sales-oriented culture, enabling them to call quality leads within five minutes of arrival. This cut speed-to-lead in half and almost doubled close rates.

Result: Recovering $1M in Pipeline

With Default, Bland managed and capitalized on a massive surge of inbound leads. When they launched a new product, they received 2000 lead form fill-outs. Default ensured that Bland has:

• Streamlined Operations: Default replaced Typeform and other standalone software solutions, providing a unified lead management platform — this led to better visibility and improved lead conversions.
• Optimized Inbound Flow: Default allowed Bland to manage and capitalize on a surge of inbound leads, turning potential $ 200,000-a-year opportunities into million-dollar-a-year opportunities.
• Increased Win Rates: Default's efficiency and robust qualification have allowed Bland to call quality leads within five minutes of them coming in, significantly increasing their win rates.

Conclusion

Default has been a game-changer for Bland. It has taken a significant burden off the shoulders of the founders and the sales team. Without Default, Bland would likely have lost more money than they realized.

Now, they have an optimized inbound workflow, leading to better sleep for founders at night and a strong recommendation for all startups. Book a demo to see Default in action.

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