Queues
Route leads to the owner or round-robin them for queues.
More than a lead routing software
Fast, fair, and auditable routing
Distribute leads and meetings through queues with configurable policies, round-robin, availability, recency, or capacity.
Explainable routing decisions
Distribute leads and meetings through queues with configurable policies, round-robin, availability, recency, or capacity.
Policies
Define routing policies that respect work schedules, OOO blocks, calendar availability, and meeting buffers, so leads only go to reps who can actually take them.
Every routing decision is logged and traceable
Every change is tracked. Outcomes are measured against the routing decision.
Assignment Logs
Every rule change is versioned and attributed, with one-click rollback.
Audit Logs
Every action agents take is tracked, logged, and reversible in seconds.
Decisions informed by live calendar and CRM data
Routing factors in work schedules, OOO blocks, calendar availability, and meeting buffers from your connected tools.
Calendar availability sync
The data layer makes the Default routing lightning-fast.
Ownership-aware assignments
The data layer makes the Default routing error-free.
“It’s the control layer we’re using to run GTM from the same brain.”
Matt McGonegleDirector of GTM Operations @ Cortex
Agent infrastructure
The routing logic for your agents
Text-to-workflowIn betaTurn plain-language requests into working systems for reps, admins, and leaders.
Native accessIn betaMCP access to data and tools for every agent, whether built inside Default or on top of it.
IntegrationsBi-directional sync with the revenue tools your team already runs.
Unified dataDeterministic person and company matching across every source.
Agent infrastructure for go-to-market
Default unifies your revenue data, gives agents the tools to act on it, and deploys an orchestrator that coordinates work across your entire go-to-market.